Terms & Conditions

Website requests

A callback, message, manufacturing-brief or Product Builder submission on this website is a request for contact. It is not by itself a quotation, order, payment, or concluded agreement.

When Sports Nutrition Co. B.V. issues a quotation, confirms an order, or receives payment, the General Terms below apply to that commercial trajectory.

1. Applicability

These General Terms and Conditions (“Terms”) apply to all quotations, offers, orders, agreements, deliveries and services provided by Sports Nutrition Co. B.V., registered in The Netherlands.

By requesting a quotation, placing an order, making a payment or otherwise entering into a commercial relationship, the Buyer fully accepts these Terms.

2. Definitions

Seller: Sports Nutrition Co. B.V.

Buyer: Any natural or legal person acting in a professional or business capacity.

Products: All goods and services, including supplements, formulations, white label products, labeling, packaging, samples, compliance services and related activities.

3. Quotations and Agreements

3.1 All quotations are non-binding and valid for fourteen (14) days unless stated otherwise.

3.2 An agreement is concluded upon written confirmation, lack of objection within seven (7) days, or any form of payment.

3.3 Payment shall constitute full and unconditional acceptance of the quotation, specifications and these Terms.

4. Prices and Payment

4.1 All prices are exclusive of VAT, transport and governmental charges unless agreed otherwise.

4.2 Payment terms are Proforma, unless agreed otherwise in writing.

4.3 Production, planning and shipment shall only commence after full payment has been received and cleared.

4.4 Processing of payments may take several working days. Any resulting delay is at the Buyer’s risk.

4.5 The Buyer may not suspend or withhold payment due to disputes, complaints or pending claims.

4.6 In case of non-payment, the Seller may suspend performance and claim all incurred costs, including production, materials, storage, logistics and administrative expenses, plus interest and collection costs.

5. Cancellation and Custom Products

5.1 Orders cannot be cancelled once confirmed.

5.2 All Products are custom-made and non-returnable.

5.3 Payments are non-refundable unless explicitly agreed otherwise in writing.

5.4 The Seller may claim full compensation for all incurred and future costs.

6. Production, Planning and Delivery

6.1 All delivery and production timelines are indicative only.

6.2 Time shall not be of the essence in any agreement.

6.3 The Buyer cannot derive rights from estimated delivery dates.

6.4 Production and logistics may involve international manufacturing and transport, including from Spain.

6.5 Delays due to suppliers, production, raw materials, transport or customs shall not entitle the Buyer to cancellation, refund or compensation.

6.6 Immediate payment does not guarantee immediate production or delivery.

6.7 The Seller determines planning and shipment order at its sole discretion.

7. Transport and Risk

7.1 Delivery is EXW (Incoterms® 2020) unless agreed otherwise.

7.2 Risk transfers upon handover to carrier or availability for pickup.

7.3 Transport is arranged based on availability and pricing of third-party providers.

7.4 The Seller is not liable for delays, damage or loss caused by transport providers.

8. Storage, Collection and Non-Performance

8.1 If the Buyer fails to collect Products or pay remaining balances: storage costs will be charged; handling and administrative costs apply; Products may be resold or disposed.

8.2 The Buyer remains fully liable for all costs and damages.

8.3 All costs shall be presumed reasonable unless proven otherwise by the Buyer.

9. White Label Products

9.1 White Label products are standardized formulations with flexible packaging.

9.2 The Seller does not guarantee consistency of packaging, containers, sizes or presentation.

9.3 Packaging may change due to availability, suppliers or production considerations.

9.4 The Buyer acknowledges that White Label products are not fixed configurations.

10. Product Characteristics and Samples

10.1 Products may vary in taste, texture, smell, color and viscosity.

10.2 Samples are indicative only and do not guarantee final production.

10.3 Variations do not constitute defects.

10.4 Subjective assessments (taste, smell, marketability) are not valid claims.

10.5 The Seller does not guarantee commercial success or resaleability.

10.6 Approval of samples or specifications is final and binding.

11. Nutritional Values and Specifications

11.1 Nutritional values are based on averages and may vary within industry-accepted tolerances.

11.2 Minor deviations do not constitute defects.

11.3 The Seller does not guarantee identical results in third-party testing.

12. Claims and Representations

12.1 Product claims (e.g. sugar-free, carb-free) are only valid if confirmed in writing.

12.2 Verbal or informal statements are non-binding.

12.3 The Buyer is responsible for all claims and compliance.

13. Laboratory Testing

13.1 Only accredited laboratories (e.g. Eurofins or equivalent ISO-certified labs) are accepted.

13.2 Non-accredited tests are not valid evidence.

13.3 Differences between lab results may occur due to testing conditions.

14. Labeling and Compliance

14.1 The Buyer is fully responsible for reviewing and approving all label content.

14.2 Approval is final and binding.

14.3 Errors (including spelling or regulatory issues) are at the Buyer’s risk.

14.4 Reprints are at the Buyer’s expense.

14.5 Compliance services (e.g. NUT notifications) depend on authorities.

14.6 The Seller is not responsible for delays or rejection by authorities.

14.7 No refund or cancellation applies due to compliance issues.

15. Intellectual Property

All formulas, designs and materials remain property of the Seller unless agreed otherwise.

16. Confidentiality

All information is confidential. The Buyer may not approach suppliers or partners.

17. Retention of Title

Goods remain property of the Seller until full payment is received.

18. Liability

18.1 Liability is limited to the invoice value.

18.2 No liability for indirect damages.

19. Force Majeure

The Seller is not liable for delays beyond its control.

20. Governing Law

Dutch law applies.

Disputes shall be handled by the court in Rotterdam.

21. Contact

Sports Nutrition Co. B.V.

Riga 4K

2993 LW Barendrecht

The Netherlands

Chamber of Commerce (KVK): 97836222

VAT number: NL868252943B01

Email: info@sportsnutritionco.com